The Power of Kindness

The Power of Kindness

Today I was surprised and delighted when I was called to the front desk to accept a delivery. When I got there I found a delivery of still warm assorted cookies from Jake’s Bakes Nashville. The cookies were sent to me as a thank you gift for helping a woman who...
Remember To Deliver

Remember To Deliver

In the rush to build business volume so many business owners, sales managers and sales associates forget the importance of actually delivering what they promise to their clients. Oftentimes that will come at the expense of gaining repeat business. Don’t let that...